A design history for the Short Term Lets service

A permanent record of how the Short Term Lets service has developed over time.

Posts

  1. Testing the offline journey

    • Tags: offline

  2. Our research and testing methodology

  3. Do existing operators and new operators have different needs?

  4. Testing with users with access needs or who use assistive technology

  5. Will operators of multiple short-term lets be deterred by registering each property separately?

  6. Will operators understand what they need to provide to be compliant?

  7. How do operators learn about their short-term rental responsibilities?

  8. What will motivate operators to register their short-term lets?

  9. Glossary of terms

  10. Assumptions for Alpha

    How we identified and prioritised assumptions

  11. The users of this service

  12. Service Blueprinting

    What is a service blueprint and how ours has evolved.

    • Tags: service blueprint

  13. DCMS Short-term Lets Discovery and Alpha - Introduction

    An introduction to the short-term lets project, including our aims and how we work.

    • Tags: discovery